FAQs
How do I get started with property management services?
Getting started with our property management services is easy. Simply contact our office to schedule a consultation with one of our experienced property managers. We’ll discuss your specific needs and create a customized management plan tailored to your property.
What types of properties do you manage?
We specialize in managing a wide range of properties, including single-family homes, multi-family residences, condominiums, and commercial properties. Our experienced team has the expertise to effectively manage properties of all sizes and types.
How do you market my rental property?
We utilize a comprehensive marketing strategy to attract qualified tenants to your rental property. This includes listing your property on popular rental websites, promoting it through social media channels, and leveraging our network of real estate professionals.
How do you screen potential tenants?
We conduct thorough tenant screenings to ensure that we place reliable and responsible tenants in your property. Our screening process includes background checks, credit checks, rental history verification, and income verification to assess a tenant’s suitability.
How do you handle maintenance requests and repairs?
We have a dedicated maintenance team that handles all maintenance requests and repairs promptly and efficiently. Tenants can submit maintenance requests through our online portal, and our team will coordinate the necessary repairs with trusted vendors and contractors.
How do you handle rent collection and financial reporting?
We seamlessly manage all rent collection processes, handling tasks such as invoicing tenants, collecting payments, and addressing delinquencies on your behalf. Our commitment extends to providing comprehensive financial reporting, offering insights into your property’s financial performance.
Monthly reports include an owner statement, cash flow statement, and copies of paid invoices, ensuring transparency and clarity. We also offer customized reporting packages tailored to your preferences, with a wide range of reports available upon request.
At the end of each calendar year, we provide a 1099 statement and year-end cash flow statement, streamlining your tax filing process for added convenience and efficiency
When am I paid?
We direct deposit between the 10 and 15th of each month your rental proceeds, with an additional payout on the 25th if needed.
How do you communicate with property owners?
We believe in transparent and open communication with our property owners. We provide regular updates on the status of your property, including rental activity, maintenance requests, financial reports, and any other relevant information. Additionally, our team is always available to address any questions or concerns you may have.
Are you licensed?
We are licensed real estate agents as required by California Law.
I’m an out-of-state owner, what are the tax requirements?
The California Franchise Tax Board (FTB) requires withholding on all payments to nonresidents and foreign nonresidents. If you are a nonresident, Countryside must withhold 7% of your rent income that exceeds $1,500 in a calendar year. Please visit the FTB website for additional information.